55qq Terms and Conditions

1Eligibility & Age Restriction

To use the 55qq platform, you must meet the following requirements:

• You must be at least 18 Years must be met.
• Online gaming is not legally prohibited in the country from which you are accessing 55qq.
• You are opening this account in your own name and of your own free will.
• You are of sound mind and capable of making your own decisions.

55qq may request documents for age or identity verification at any time. Account activity may be restricted until verification is complete.

2Account Registration

Providing Accurate Information

When registering on 55qq, you must provide accurate, complete, and up-to-date information. Opening an account with false or incorrect details is a direct violation of these Terms & Conditions and may result in account termination at any time.

One Account Only

Each person may register only One Account Only one account per person is permitted. If multiple accounts are found under the same individual, all accounts will be suspended and all balances may be forfeited. Multiple accounts from the same household or address will be subject to verification.

Password Security

Keeping your account login credentials confidential is your responsibility. If you share your password with someone and any loss occurs as a result, 55qq will not be held liable. If you notice any suspicious activity, please contact our support team immediately.

• Use a strong password — a mix of letters, numbers, and special characters.
• Change your password regularly.
• Avoid logging in over public Wi-Fi.

3Deposits & Payments

All deposits to 55qq must be made from a payment account in your own name. Payments from third-party accounts are not accepted.

Approved Payment Methods

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Selected Bank

Deposit Limits

Minimum Deposit Amount BDT 500. The maximum deposit limit depends on your account level and verification status. 55qq reserves the right to adjust deposit limits at any time.

If you experience any deposit issues, our 24/7 support team is here to help. You may also contact your bank or mobile banking provider if a deposit fails.

4Withdrawals & KYC Verification

Withdrawal Terms

To withdraw funds from 55qq, the following conditions must be met:

• Minimum Withdrawal Amount BDT 500।
• Withdrawals can only be made to the same payment method used for the deposit.
• The name on your account and your payment account must match.
• If you have an active bonus, wagering requirements must be met before making a withdrawal.

KYC (Know Your Customer) Verification

55qq may request KYC verification for withdrawals above a certain amount or in cases of suspicious activity. Required documents may include:

• Copy of National ID (NID) or Passport
• Selfie or Live Photo Verification
• Proof of Payment Method Ownership

Withdrawals may be put on hold until KYC verification is complete. Once verified, payments are typically processed within 15–30 minutes.

5Bonuses & Promotions

55qq offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions that must be followed.

Welcome Bonus

New members on their first deposit Welcome Bonus of up to 150% To claim this bonus, you must:

• Your account must be fully verified before claiming any bonus.
• To withdraw bonus amounts, the specified Wagering Requirements must be met.
• Bonus validity is generally 30 days.
• Bonus usage may be restricted on certain games.

General Bonus Terms

• Each individual may benefit from a promotion only once.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Only eligible games can be played using bonus funds.
• Any bonuses obtained by exploiting system or game vulnerabilities will be voided.
• 55qq reserves the right to modify bonus terms at any time.

6Betting Rules

The following rules apply to all bets placed on 55qq:

Bet Acceptance

A bet is considered final only when the system successfully confirms it. 55qq is not liable for unconfirmed bets due to connectivity issues or technical errors.

Betting Limits

• Each game and market has its own minimum and maximum bet limits.
• Betting limits may vary depending on your account level and history.
• Betting limits may be temporarily adjusted during special events.

Sports Betting

For Sports Betting, 55qq reserves the right to change odds at any time. The odds at the time a bet is placed are final. If an event is cancelled, bets will be refunded.

Live Gaming

In Live Casino games, the dealer's decision is final. If a round is cancelled due to a technical issue, all bets will be refunded.

7Prohibited Activities

The following activities are strictly prohibited on the 55qq platform and may result in account termination:

• Creating multiple accounts or using another person's account.
• Using the platform for money laundering or any form of illegal financial activity.
• Using bots, scripts, or automated software to play games.
• Colluding with other players to gain an unfair advantage.
• Exploiting system vulnerabilities or bugs to gain funds.
• Attempting hacking or any form of cyber attack.
• Operating an account under a false identity.
• Harassing or engaging in abusive behavior toward other members.

8Account Termination & Suspension

Rights of 55qq

55qq reserves the right to cancel, suspend, or restrict any account in the following circumstances:

• Violation of any clause of these Terms & Conditions.
• If fraudulent or deceptive activity is detected.
• Failure to pass KYC verification or submission of fraudulent documents.
• Due to legal or regulatory requirements.
• If there is a security risk associated with your account.

Member Rights

You may close your 55qq account at any time. You will have the opportunity to withdraw any valid balance before the account is closed — though the terms of any active bonuses will still apply.

9Responsible Gaming

55qq believes gaming is a form of entertainment, not a source of income. We always encourage responsible gaming.

Stay in Control

On the 55qq platform, you can set the following limits yourself:

• Deposit Limits — Daily, weekly, or monthly.
• Loss Limit — Game stops automatically once you exceed a set loss amount.
• Session Limit — Set a limit on how long you play in a single session.
• Self-Exclusion — Temporarily exclude yourself from the platform for a specified period.

If you notice any signs of problem gambling, please contact our support team. For more information, visit our Responsible Gaming Visit the page.

10Privacy Policy

55qq takes the protection of your personal information seriously. We only collect your data for the purpose of providing our services.

Data Usage Policy

• Your information will never be sold to third parties.
• Your information is never shared without a legal obligation to do so.
• All data is stored with SSL encryption.
• You may request the deletion of your personal information at any time.

To learn more, visit our Privacy Policy Read the page.

11Dispute Resolution

If a dispute arises between 55qq and any member, we are committed to resolving it through open dialogue.

Complaints Process

1. First, notify our support team via email or live chat.
2. The support team will provide an initial response within 48 hours.
3. The matter will be escalated to senior management if necessary.
4. A final decision will be communicated within 7 business days.

Final Authority

55qq's decision on any matter is final. However, we always review every complaint fairly and transparently.

12Changes & Amendments

55qq reserves the right to update or amend these Terms & Conditions at any time. Members will be notified of significant changes via email or a notice on the platform.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.

Last Updated: January 2026